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Privacy Policy

Dedication and creativity is what we aim for.

At Hafsyndra, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from hafsyndra.com.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order details and purchase history

  • Any information you provide when contacting us

We also automatically collect certain technical information such as IP address, browser type, and device information for security and analytics purposes.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your order or enquiry

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional emails (only if you opt in)

  • Meet legal or regulatory obligations

Personalised Jewellery

For personalised or customised jewellery, the information you provide (such as names or initials) is used solely for creating your product. We do not reuse or share this information for other purposes.

Payment Information

Payments are processed securely through trusted third-party payment providers. Hafsyndra does not store or have access to your full payment card details.

Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

  • Payment processors

  • Shipping and delivery partners

  • Website and hosting service providers

  • Legal authorities, if required by law

All third parties are required to handle your data securely and lawfully.

Cookies

Our website uses cookies to improve your browsing experience and analyse site performance. Cookies help us understand how visitors use our site and allow certain features to function properly.

You can control or disable cookies through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the website indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@hafsyndra.com
🌐 Website: https://hafsyndra.com